Dear sir* madame,**The payment of ** euros wasn't executed in time by booking.com so th...

GetHuman-gvlaatum's customer service issue with Booking.com from July 2018

9 views | 2248 similar | 0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman-gvlaatum to get a Booking.com rep on the line!
Always use the GetHuman Phone to call Booking.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-gvlaatum's own words
Dear sir* madame,**The payment of ** euros wasn't executed in time by booking.com so the next morning I had to pay ** eutos cash to the hotel Calefornia. Meaning I have payed ** euros to many, having payed twice. I don't know if the first payment to booking.com is still at thrier account or if it's transfered to Hotel California.*Can it be undone and transfered back to my account?**Referencenumber: ******************Thank you in advance for your help.**G. v. Laatum******@***.com**------------------------------*....*Underneath my first nessage of **** at the night of my stay.**Dear sir*madame,**This afternoon I booked the hotel:*Hotel California*Via Quarto Negroni, **, ***** Ariccia**One night (arrival **** - departure ****) for one person.*I payed ** euros by Ideal. It's taken from my account but I didn't receive a conformation from booking.com and the reception of the hotel didn't know of my arrival either.**The referencenumber is:*******************Can you look for me if the payment I made goes to the right hotel? **Thank you in advance,*G. van Laatum******@***.com
I want to have the payment undone because I have payed the ** euros cash while the hotel didn't receive the money from booking.com nor a confermation of my booking.
How GetHuman-gvlaatum fixed the problem

We are waiting for GetHuman-gvlaatum to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gvlaatum fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-gvlaatum
Jul 26th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 2248 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-gvlaatum started working on this issue
Jul 26th, 2018 8:51pm
GetHuman-gvlaatum indicated the issue is not fixed yet.
Jul 30th, 2018 7:39am
GetHuman-gvlaatum indicated the issue is not fixed yet.
Jul 30th, 2018 7:54am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers