I made a booking in a Azur Paradise Hotel. Before the * hours window was place in the...

GetHuman-mbgil's customer service issue with Booking.com from June 2018

1 view
 | 
1166 similar
 | 
0 following
Help with my Booking.com issue
First: share to improve GetHuman-mbgil's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mbgil to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mbgil may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-mbgil's own words
I made a booking in a Azur Paradise Hotel. Before the * hours window was place in the site for cansel transaction I did cancel and I received online and a email from booking saying that cancelation was accepted and was not charge for cancelation. This is happening on the **th of may.* I just book another hotel for my destination.* Unfortunately the hotel Azul paradise sent me later another email saying they dont accept the canselation!!!* So here I am with two booking of two hotel for the same destination and the same time... I need your assistance as I have a confirmation from your site this was cancel.*My name Maria Beatriz Malard*Phone number ***********Reserve number to Azur paradise.***********
GetHuman-mbgil did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-mbgil fixed the problem
We are waiting for GetHuman-mbgil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Booking.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-mbgil fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-mbgil
Jun 15th, 2018 - 9 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 1 customer so far
Similar issue to 1166 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mbgil started working on this issue
Jun 15th, 2018 12:30pm