I had a reservation for the Forenom Aparthotel in Tampere Finland that I cancelled. The...

GetHuman682058's customer service issue with Booking.com from May 2018

3 views
 | 
292 similar
 | 
0 following
Help with my Booking.com issue
First: share to improve GetHuman682058's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman682058 to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman682058 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman682058's own words
I had a reservation for the Forenom Aparthotel in Tampere Finland that I cancelled. The Booking.com confirmation number is ********** with a PIN number of ****. I have an email from Booking.com that it was cancelled for free. I have NOT been refunded my money back on myAmerican Express Card. You can see that I’m a frequent customer of booking.com. These idiots at Forenom Aparthotel were actually the ones who cancelled my reservation because I allegedly didn’t confirm my reservation with them in a timely manner but I booked everything thru Booking.com. Regardless, I want my money back NOW. I’m not blaming Booking.com BUT since I received no cooperation from this hotel, I expect Booking.com to make sure I get reimbursed or this will be the last time I will EVER do business with Booking.com so please fix this
GetHuman682058 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman682058 fixed the problem
We are waiting for GetHuman682058 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Booking.com email you?
This email address isn't valid
Follow this issue
See how GetHuman682058 fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman682058
May 14th, 2018 - 10 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 3 customers so far
Similar issue to 292 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman682058 started working on this issue
May 14th, 2018 1:26pm