I was minding my own business today when i checked my email a couple minutes ago to dis...

GetHuman-juanjj's Hacked Account issue with Blizzard from July 2020

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Before contacting them, items GetHuman-juanjj may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-juanjj's own words
I was minding my own business today when i checked my email a couple minutes ago to discover my email had been changed in my account without my knowledge. I could not log in to any of my many blizzard games, and beforehand there was a history of security checks, which where also not by me. I now cannot contact you normally because i cannot enter my email to identify my account. please help, I have had so much fun with these games and I dont want to lose them. MY account name is kankrivantas, i forgot the number with it.

GetHuman-juanjj did not yet indicate what Blizzard should do to make this right.

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Blizzard

Hacked Account issue
Reported by GetHuman-juanjj
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 3533 others
0 customers following this

Timeline

GetHuman-juanjj started working on this issue
Jul 9th, 2020 5:20am
GetHuman-juanjj indicated the issue is not fixed yet.
Jul 9th, 2020 6:00pm

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