I am trying to remove my phone number on my account so that I can add my current one. I...

GetHuman-laylalu's customer service issue with Blizzard from June 2020

Help with my Blizzard issue
First: share to improve GetHuman-laylalu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-laylalu may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-laylalu's own words
I am trying to remove my phone number on my account so that I can add my current one. I dont have access to the number that is on the account anymore so I cant get the access code it is trying to send when I press the remove button. Both my husband and myself need to do this actually. Is there a way that you can remove these for us so that we can add our current phone numbers? We are wanting to add authenticators to our account but many times that requires them to send sms messages to the phone number on the account. his email is *****@***.com

GetHuman-laylalu did not yet indicate what Blizzard should do to make this right.

How GetHuman-laylalu fixed the problem

We are waiting for GetHuman-laylalu to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Blizzard customer problems.
How Do I Reset My Blizzard Password?How Do I Get a Refund from Blizzard?How Do I Reset My Blizzard Password?How Do I Get Blizzard to Refund My Charge?How Do I Cancel My Blizzard Account?
Do you have a customer issue as well?
We can help you get Blizzard's attention and get better help faster. Tap below to get started.
Having Blizzard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Blizzard

Customer service issue
Reported by GetHuman-laylalu
Jun 17th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 3756 others
0 customers following this

Timeline

GetHuman-laylalu started working on this issue
Jun 17th 12:14pm