Hello, i have payed for a service from you guys, ive payed for play time on a game call...

GetHuman-matsoev's customer service issue with Blizzard from September 2019

Help with my Blizzard issue
The issue in GetHuman-matsoev's own words
Hello, i have payed for a service from you guys, ive payed for play time on a game called world of warcraft classic. I have now tried to logg inn today and are NOT able to play the game. Last week i also encounterd this issue, i even took the week off work to play and i wasnt able to logg in. I had hours in que for something i prepayed a month for. Now i do make around ***euro a day, i did lose atleast * days worth of my waketime i wanted to play the game, i was NOT able to go to work that week cuz my company allrdy asked someone to take my shift for that week. I wonder how i will get my lost time back?? I would like * week of payment you can take the account, or you could let me enter the game, i DID like you wanted to change realm so this would not happen i changed to firemaw. Or you can add game time to my account. That gametime i want to be WHEN im able to play, i can be online from **:**-**:** in the week days and from **:**-**:** in the weekends, this is EU time. Where and how must i do to get this sorted? Im sorry for a long mail. Hope to hear back from you guys. **best regards Mats *vreb*

GetHuman-matsoev did not yet indicate what Blizzard should do to make this right.

How GetHuman-matsoev fixed the problem

We are waiting for GetHuman-matsoev to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Blizzard customer problems.
How Do I Reset My Blizzard Password?How Do I Get a Refund from Blizzard?How Do I Reset My Blizzard Password?How Do I Get Blizzard to Refund My Charge?How Do I Cancel My Blizzard Account?
Do you have a customer issue as well?
We can help you get Blizzard's attention and get better help faster. Tap below to get started.
Having Blizzard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-matsoev
Sep 4th, 2019 - a year ago
Seen by 6 customers so far
Similar issue to 5075 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman-matsoev started working on this issue
Sep 4th, 2019 3:06pm
GetHuman-matsoev confirmed the issue is fixed. Hooray!
Sep 4th, 2019 7:54pm