I'm a fomr WoW player and was thinking of coming back. I was attempting to log into Bat...

GetHuman-ccchandl's customer service issue with Blizzard from December 2018

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The issue in GetHuman-ccchandl's own words
I'm a fomr WoW player and was thinking of coming back. I was attempting to log into Battle.net* my username and password were fine, the problem is I had since changed my phone number for SMS authentication. My old phone number on file is *** *** ****. My current phone number is *** *** ****. My Battle.net login is *****@***.com.*The system wanted to verify me which was fine except for one thing, it was sending the SMS verification to my old non working phone number. Please feel free to call me at *** *** ****, or email me at *****@***.com.*Thank you,*Chris Chandler
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Customer service issue
Reported by GetHuman-ccchandl
Dec 4th, 2018 - a mon ago
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GetHuman-ccchandl started working on this issue
Dec 4th, 2018 7:00pm