So i got hacked somehow & someone put an authenticator on my account & either changed m...
GetHuman-jackolan's customer service issue with Blizzard from September 2018
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jackolan's own words
So i got hacked somehow & someone put an authenticator on my account & either changed my number associated with the account or i had an old number on account. I also made the account when i was like ** & didn't use my real name so can't submit ID for verification. I can't contact them via any of these -**https:**us.battle.net*support*en*help*product*services*********channels**because it just goes to this - https:**us.battle.net*support*en*verify*anon*email**with the only * ways of verifying that it's the "real me" is via text or authenticator which is impossible since i never had an authenticator (but now do since being hacked somehow) & not having my current number.**Is there anything i can do? I still have access to the original email associated with the account (apparently hacker has tried to buy wow time but it failed like * times has now paid for World of Warcraft* Paid Character Transfer * Paid Faction Change & another transfer) & i know all security answers but literally have no way of contacting Blizz.**I have had my wow account since **** & Battlenet acc since it came out & if there is anyway to resolve please let me know. Thank You.
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