So i got hacked somehow & someone put an authenticator on my account & either changed m...

GetHuman-jackolan's customer service issue with Blizzard from September 2018

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Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jackolan's own words
So i got hacked somehow & someone put an authenticator on my account & either changed my number associated with the account or i had an old number on account. I also made the account when i was like ** & didn't use my real name so can't submit ID for verification. I can't contact them via any of these -**https:**us.battle.net*support*en*help*product*services*********channels**because it just goes to this - https:**us.battle.net*support*en*verify*anon*email**with the only * ways of verifying that it's the "real me" is via text or authenticator which is impossible since i never had an authenticator (but now do since being hacked somehow) & not having my current number.**Is there anything i can do? I still have access to the original email associated with the account (apparently hacker has tried to buy wow time but it failed like * times has now paid for World of Warcraft* Paid Character Transfer * Paid Faction Change & another transfer) & i know all security answers but literally have no way of contacting Blizz.**I have had my wow account since **** & Battlenet acc since it came out & if there is anyway to resolve please let me know. Thank You.
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Blizzard

Customer service issue
Reported by GetHuman-jackolan
Sep 28th, 2018 - 3 mons ago
I have an issue with Blizzard too
Fixed
Seen by 7 customers so far
Similar issue to 777 others
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Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman-jackolan started working on this issue
Sep 28th 8:05am
GetHuman-jackolan indicated the issue is not fixed yet.
Sep 28th 8:06am
GetHuman-jackolan indicated the issue is not fixed yet.
Oct 1st 9:16am
GetHuman-jackolan indicated the issue is not fixed yet.
Oct 1st 9:17am
GetHuman-jackolan indicated the issue is not fixed yet.
Oct 1st 9:17am
GetHuman-jackolan indicated the issue is not fixed yet.
Oct 1st 9:35pm