ive been playing overwatch for a little over two months now. during this time I have un...

GetHuman1033057's customer service issue with Blizzard from August 2018

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The issue in GetHuman1033057's own words
ive been playing overwatch for a little over two months now. during this time I have unlocked several character skins, and grinded hard to get them. I signed on today and realized that some of them are locked again and have no idea as to why. known lost skins are as follows: officer dva, mystery man McCree, paragon Reinhardt, Valkyrie mercy, and winter widowmaker. Im not sure if they may be others, but I know for sure that I have lost these. it seems like a small problem I know. but its not a very big incentive to grind the game to unlock special items, just to have them disappear for no reason. any help you may be able to provide would be much appreciated. my username is polaris***. my battletag is *****. thank you for your time.
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Customer service issue
Reported by GetHuman1033057
Aug 24th, 2018 - 3 mons ago
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Aug 24th 8:30pm