I want to cancel my automatic renewal of Bitdefender Internet Security **** which expir...

GetHuman3353715's customer service issue with Bitdefender from August 2019

Help with my Bitdefender issue
The issue in GetHuman3353715's own words
I want to cancel my automatic renewal of Bitdefender Internet Security **** which expire on August **, ****. *I was trying to do it myself and it so hard and frustrating. *I found your page by luck and I hope you can help me.*My name : Carlos Valero *e'mail : *****@***.com*original order ID : *********Invoice date : ****-** ** **:**:***I wrote to Bitdefender twice at ******@***.com, as indicated in one of assistance information page... but NO results*This is all the information I have.*Once againg… hope you can help the best you can. Thank a lot*Carlos Valero***** SW ***rd Court*Unit D*Miami, Fl *****

GetHuman3353715 did not yet indicate what Bitdefender should do to make this right.

How GetHuman3353715 fixed the problem
Finally I contacted Bitdefender support. *"At *****@***.com"* Wrote to them again and after a little while I got an e'mail from them indicating that... * *they " ARE NOT GOING TO RENEWAL MY SUBCRIPTION "**Allow me to tell you, that Bitdefender makes everything SO HARD... FOR YOU TO GET FRUSTRADED...,and SEE*IF YOU THROW THE TOWEL AND LEAVE IT AS IT IS.**Thank you very... very much for your help.*Carlos Valero
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Bitdefender

Customer service issue
Reported by GetHuman3353715
Aug 2nd, 2019 - 3 years ago
Fixed
GetHuman3353715 shared how to fix
Seen by 28 customers so far
Similar issue to 77 others
0 customers following this
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Timeline

GetHuman3353715 started working on this issue
Aug 2nd, 2019 2:40am
GetHuman3353715 confirmed the issue is fixed. Hooray!
Aug 2nd, 2019 12:31pm
GetHuman3353715 confirmed the issue is fixed. Hooray!
Aug 2nd, 2019 5:24pm