What should I do if Bitdefender detects a false positive?
If Bitdefender detects a false positive, the first step is to add the file or website to the exceptions list to prevent future detections. You can do this by accessing the Bitdefender settings and navigating to the Exceptions section. If you believe the false positive is affecting multiple users, you can also report the issue to Bitdefender's customer support team for further investigation. They may be able to provide more information or offer a workaround for the issue. It's important to regularly update your antivirus software to ensure that false positives are minimized and your computer remains protected.
Answered May 3, 2024
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