Hi, I hope you're well. I'm writing to you because I never recieved my last * orders. T...

GetHuman-sadokitt's customer service issue with Birchbox from December 2018

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The issue in GetHuman-sadokitt's own words
Hi, I hope you're well. I'm writing to you because I never recieved my last * orders. They were both placed on the same day, November *rd. I've been with birchbox for years now. I have severe anxiety disorder so I can't go out to shop. I much rather stay with you instead of going to someone else. I've have never had any problems with your company before. I tried talking to the comapany who was supposed to deliver but they say theres nothing they can do. They claim to have delivered it but I was home that day. No one rang my bell. I'm not blaming you guys but as far as this situation goes, theres no one else who can help me out. If I had money like that, I wouldn't even care but times have been tough for me and losing nearly $*** is a lot to me. Can we please work something out? I would greatly appreciate it. Happy holidays **.**
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Birchbox

Customer service issue
Reported by GetHuman-sadokitt
Dec 4th, 2018 - a mon ago
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GetHuman-sadokitt started working on this issue
Dec 4th, 2018 2:17pm