I’ve voiced my complaint in a previous email. This is about my son’s last box containin...

GetHuman-tmkruege's customer service issue with Birchbox from September 2018

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The issue in GetHuman-tmkruege's own words
File a complaint about a Birchbox my son received. ... I’ve voiced my complaint in a previous email. This is about my son’s last box containing sunglasses that were bent and crooked. My son would prefer to have another item to replace the sunglasses. I’ve tried to hit the link for the Birchbox help center and every time it states that this page does not exist. *I will wait and see if you get this email so that I can give you the proper account information. If I do not receive contact within ** hours I will try to call the customer help line. *Thank you for your time.
I am unable to utilize the customer helpline.
Contact to resolve this issue and have a replacement for the damaged sunglasses.
We have had a membership for about * years.
I’ve filed a previous complaint but am unsure if you have received my email with this and also that I was unable to inform you of my account information.
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Birchbox

Birchbox customer helpline.
Customer service issue
Reported by GetHuman-tmkruege
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1664 others
0 customers following this

Timeline

GetHuman-tmkruege started working on this issue
Sep 16th, 2018 5:43pm

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