I ordered Birchbox for my granddaughter and she moved last year in July, ****. They pu...

GetHuman-hodsonj's customer service issue with Birchbox from June 2018

Help with my Birchbox issue
The issue in GetHuman-hodsonj's own words
I ordered Birchbox for my granddaughter and she moved last year in July, ****. They put in a forward address but never received another box from you. I finally had my bank put a stop to payments. Then it started charging my bank account again beginning May, ****. I would like a refund and for Birchbox to stop charging me. My granddaughter's info is: Raven Maffett **** Northcrest Dr. Space **, Crescent City, CA *****. Her email is: *****@***.com**Her new address is: Raven Maffett **** Northcrest Drive Space **, Crescent City, Ca. ***** *Or please phone: Janine Hodson ***-***-*****Thank you
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Birchbox

Customer service issue
Reported by GetHuman-hodsonj
Jun 4th, 2018 - 10 mons ago
I have an issue with Birchbox too
Fixed
Seen by 4 customers so far
Similar issue to 349 others
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Timeline
GetHuman-hodsonj started working on this issue
Jun 4th, 2018 8:43pm
GetHuman-hodsonj indicated the issue is not fixed yet.
Jun 4th, 2018 8:43pm