Hello, I live in Richmond, Virginia. On March **, ****, I made a purchase online to or...

GetHuman4882436's customer service issue with Best Buy from May 2020

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Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman4882436's own words
Hello, I live in Richmond, Virginia. On March **, ****, I made a purchase online to order HP cartridges, my Order * BBY**-************.**I thought I was placing the order at the Glen Allen store, but instead I mistakenly placed the order at your Glen Burnie store that is located in Maryland.**I phoned your corporate office and I spoke with John and he gave me a case ****-****-** and told me to call the Glen Burnie store and tell them what happened.**I called your Glen Burnie store and spoke with a gentleman by the name of Jordan. He told me that my refund would be place on my card.**Today is May **, **** and the refund has not been placed on my card. **Can someone please return my refund to my card immediately? **I thank you for your prompt assistance to this matter.**Sincerely, Darlene Williams

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Best Buy

Customer service issue
Reported by GetHuman4882436
May 28th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 5282 others
0 customers following this

Timeline

GetHuman4882436 started working on this issue
May 28th, 2020 6:34pm
GetHuman4882436 indicated the issue is not fixed yet.
May 29th, 2020 1:53pm