Trying to get a screen saver replaced and associate told me he was not allowed to touch...

GetHuman4850634's Make a Purchase issue with Best Buy from May 2020

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The issue in GetHuman4850634's own words
Trying to get a screen saver replaced and associate told me he was not allowed to touch my nasty *** phone. I said excuse me. He said I have to wear this mask and gloves can’t you see. Asked to speak to the manager. Got John John, I asked him if he trained his associate that way he said he had been cursed out * or * times today. He continued to tell me that I was jerking him around and was telling me what I said and didn’t say he even told me if I contacted the corporate office that to be sure to tell the whole story like I was going to lie he even cursed at me he refused to give me service he was a **** never been so disappointed in a management in my life he has no idea how to diffuse a situation I wish I had recorded this encounter make a great training video of what not to do ever

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Best Buy

Make a Purchase issue
Reported by GetHuman4850634
May 20th, 2020 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 5154 others
0 customers following this

Timeline

GetHuman4850634 started working on this issue
May 20th, 2020 11:54pm
GetHuman4850634 indicated the issue is not fixed yet.
May 21st, 2020 12:59pm
GetHuman4850634 indicated the issue is not fixed yet.
May 23rd, 2020 9:45am

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