Re order BBY**-************: I sent my son to pick up this order. There *are * items in...

GetHuman4754168's Missing Item issue with Best Buy from May 2020

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Before contacting them, items GetHuman4754168 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman4754168's own words
Re order BBY**-************: I sent my son to pick up this order. There *are * items in this order. One was given to my son (the Dell laptop) but he was not given the *nd item (the cd*dvd rw drive by LG) depite him telling the employee there was * products in the order and what the items were. The large grey bag was brought to the car. When he got home, I looked into the bag and the disc driver was not in the bag. My *st call to you was made at *:**. It is now *:**. I tried to do another call back request but it was rejected and I was placed on hold which I am still on. I want my product, please. Someone just now finally answered my call but I could hear him but he couldn't hear me so I am no better than when I started. Your phone system seems to be overloaded. My phone number is *** *** ****.

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Best Buy

Missing Item issue
Reported by GetHuman4754168
May 1st, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 4670 others
0 customers following this

Timeline

GetHuman4754168 started working on this issue
May 1st, 2020 10:46pm