I was recently returning an item that I bought November **th. I have the receipt and wa...

GetHuman-jkkrupp's Return an Order issue with Best Buy from January 2020

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The issue in GetHuman-jkkrupp's own words
I was recently returning an item that I bought November **th. I have the receipt and was told that I could not return the item because the holiday return time had passed. I think it is wrong to limit the return policy around the holiday and to assume that every item purchased between November and December is for christmas. This item was a birthday gift for after the return date which I was not aware of. I was planning to make a purchase on my visit so would have accepted a store credit but was not given that option. I was simply told there was nothing that could be done. I did not buy anything and will not buy anything at best buy any more. I will also tell my friends and family to think twice before shopping at best buy. I have never had any trouble with the store before and I am very disappointed with this outcome.

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Best Buy

Return an Order issue
Reported by GetHuman-jkkrupp
Jan 20th, 2020 - 9 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 4532 others
0 customers following this

Timeline

GetHuman-jkkrupp started working on this issue
Jan 20th 10:43pm
GetHuman-jkkrupp indicated the issue is not fixed yet.
Jan 21st 1:23pm
GetHuman-jkkrupp indicated the issue is not fixed yet.
Jan 22nd 4:29pm
GetHuman-jkkrupp indicated the issue is not fixed yet.
Jan 23rd 3:12am