I recent called your Best Buy store in Columbus Ohio on Morris Road to check inventory...

GetHuman-djaroc's customer service issue with Best Buy from October 2019

Help with my Best Buy issue
The issue in GetHuman-djaroc's own words
I recent called your Best Buy store in Columbus Ohio on Morris Road to check inventory of the IPhone ** pro. The website wasn’t very helpfully at all so I had to call to speak with a real person. The real person whom took my call was name “TORI” (female). I will say this was the BEST CUSTOMER SERVICE ever! She took the time to look up the phone in the computer so see one available and I when ask her to please check the inventory to actually make sure it was there she didn’t pause one second and said hold the line while I check. I only ask her to check the real inventory because I was driving ** miles away to the location. Needless to say that the phone was there but she didn’t stop there, she contact every Best Buy in the area to check inventory for before I took the trip to columbus Ohio. *I am a employee at Carnival Cruise Line and we value customer service to make sure each guests had the best experience. Today Tori gave me the best experience even if I still didn’t get a phone.

GetHuman-djaroc did not yet indicate what Best Buy should do to make this right.

How GetHuman-djaroc fixed the problem
I went to the store myself and fixed the issue
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Best Buy

Customer service issue
Reported by GetHuman-djaroc
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 15072 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman-djaroc started working on this issue
Oct 17th, 2019 10:53pm
GetHuman-djaroc indicated the issue is not fixed yet.
Oct 18th, 2019 3:27am
GetHuman-djaroc indicated the issue is not fixed yet.
Oct 18th, 2019 7:27pm
GetHuman-djaroc confirmed the issue is fixed. Hooray!
Oct 18th, 2019 10:57pm
GetHuman-djaroc indicated the issue is not fixed yet.
Oct 19th, 2019 4:02am