I purchased a tv back in May used my Best Buy Card. The tv went on sale and I got a pri...

GetHuman3395135's Dispute a Charge issue with Best Buy from August 2019

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Order number, Billing address, Email address on the order, and Phone number on the order
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3395135's own words
I purchased a tv back in May used my Best Buy Card. The tv went on sale and I got a price match since I just purchased it. I have a copy of the price match showing the credit. It’s been * billing cycles and no credit is reflecting on my account. I’ve called the store, the bank, and my Best Buy with absolutely no help. The salesman said he sees the credit and emailed me the invoice showing the credit which I had. At this point I need this resolved.

GetHuman3395135 did not yet indicate what Best Buy should do to make this right.

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Best Buy

Dispute a Charge issue
Reported by GetHuman3395135
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 13338 others
0 customers following this

Timeline

GetHuman3395135 started working on this issue
Aug 9th, 2019 3:58am