I have bought * computers in the past week. All which have no worked correctly. The fir...

GetHuman1649364's customer service issue with Best Buy from November 2018

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The issue in GetHuman1649364's own words
I have bought * computers in the past week. All which have no worked correctly. The first one overheated, the second one had a bad wifi card, the third has a bad graphics card. I paid **** for these computers and have traveled over **** miles to return them and get a new one only to come home and find they don't work. I also bought one six months ago and the employee at the time told me the compter was completely upgradeable, so * months pass, I buy a new $**** graphics card to replace the one in the system for better performance only to find out that ot can't be upgraded. I called the store, they gave me a store credit (which I didn't want, I just wanted my best buy credit card refunded) but they told me no. Now I am gavin g trouble with * more computers and I just want a refund to my best buy credit card. But they will not give me the store credit refund which was the original form of payment on the first compter. If I can not get this fixed I will be forced to get an attorney for all the time and money this has cost me to go through all this nonsense. I would appreciate a response before I have to go any further and do that and call the state general attorney and better business bureau. Thanks.
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Best Buy

Customer service issue
Reported by GetHuman1649364
Nov 28th, 2018 - 9 mons ago
I have an issue with Best Buy too
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Seen by 4 customers so far
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GetHuman1649364 started working on this issue
Nov 28th, 2018 10:59pm