Bought a whirlpool microwave. It had a dent in the back. We installed anyway as we need...

GetHuman1642883's customer service issue with Best Buy from November 2018

5 views
 | 
4966 similar
 | 
0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman1642883 to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1642883's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman1642883's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1642883's own words
Bought a whirlpool microwave. It had a dent in the back. We installed anyway as we needed a microwave. The bulb exploded when we turned it on. I called customer service to exchange microwave. They said they would refund money to PayPal and have the new microwave delivered and installed by Best buy today ***** before * pm. Delivery was scheduled for **am-*pm. Nobody showed up. I haven't received a $*** refund in PayPal. Nobody showed up to deliver new microwave. My credit card has been charged $*** (microwave plus install charge). I've been charged over $*** and still don't have a good microwave. I called the delivery appointment number numerous times. It's always busy. I called best buy customer service and was on hold over an hour, and nobody picked up.
GetHuman1642883 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman1642883 fixed the problem
We are waiting for GetHuman1642883 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1642883 fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman1642883
Nov 28th, 2018 - 9 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 5 customers so far
Similar issue to 4966 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman1642883 started working on this issue
Nov 28th, 2018 3:32am