Bought a whirlpool microwave. It had a dent in the back. We installed anyway as we need...

GetHuman1642883's customer service issue with Best Buy from November 2018

9 views | 4966 similar | 0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman1642883 to get a Best Buy rep on the line!
Always use the GetHuman Phone to call Best Buy. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman1642883's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1642883's own words
Bought a whirlpool microwave. It had a dent in the back. We installed anyway as we needed a microwave. The bulb exploded when we turned it on. I called customer service to exchange microwave. They said they would refund money to PayPal and have the new microwave delivered and installed by Best buy today ***** before * pm. Delivery was scheduled for **am-*pm. Nobody showed up. I haven't received a $*** refund in PayPal. Nobody showed up to deliver new microwave. My credit card has been charged $*** (microwave plus install charge). I've been charged over $*** and still don't have a good microwave. I called the delivery appointment number numerous times. It's always busy. I called best buy customer service and was on hold over an hour, and nobody picked up.

GetHuman1642883 did not yet indicate what Best Buy should do to make this right.

I have an issue with Best Buy too
How GetHuman1642883 fixed the problem

We are waiting for GetHuman1642883 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Best Buy customer problems.
How Do I Make an Order for the Best Buy Black Friday Event?How Do I Find Black Friday Deals for Best Buy?How Do I Find Cyber Monday Deals for Best Buy?How Do I Make an Order for the Best Buy Cyber Monday Event?How Do I Return an Item to Best Buy from Their Black Friday Sale?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Hi best buy *we just came to the Honolulu best buy *we bought speaker . but how d...We purchased a new microwave online through Best Buy. The microwave arrived, pack...We recently bought a whirlpool ** " slde in gas range. It had to be converted to...I purchased a whirlpool microwave in January of last year at the Best Buy in St...Hello on August ** we bought a fridge from Best Buy order**********. The delivery...In **** or **** we purchased a kitchen aid refrigerator from Best Buy. We are una...We want to turn in an old TV for recycling* we just bought a new TV from Best Buy...*th July we bought Ac in Best Buy now we want to return it.. lWe had ordered an item from Best Buy on *******. Early this morning, we receiv...We bought a dryer and had it installed on **********, that doesn’t dry clothes pr...
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1642883 fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman1642883
Nov 28th, 2018 - 4 years ago
I have an issue with Best Buy too
Not resolved
Seen by 9 customers so far
Similar issue to 4966 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman1642883 started working on this issue
Nov 28th, 2018 3:32am

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies