Poor customer service from Phillipino agents who are not competent or have heavy accent...
GetHuman-durrtay's customer service issue with Best Buy from November 2018
4 views | 3876 similar | 0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman-durrtay to get a Best Buy rep on the line!
Always use the GetHuman Phone to call Best Buy. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-durrtay's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-durrtay may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-durrtay's own words
Poor customer service from Phillipino agents who are not competent or have heavy accents. I was disconnected once and another time the agent suddenly could not hear me after four to five minutes. You also close your complaint line early. This *****!**I am a Best Buy employee who wanted to check my account having been notified by email the info was available. Yet, I could not log in and was told repeatedly that the info submitted did not match your records. I have had the card for about four years or more and nothing has changed. This is unacceptable and I am ashamed of my company's lack of response. **I would like a supervisor with some authority to contact me by phone at *** ***-****. This is not the first time I have had issues. I have also been unable to log in after arriving at work having already logged in at TLC. What the heck is up??????
GetHuman-durrtay did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-durrtay fixed the problem
We are waiting for GetHuman-durrtay to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Best Buy customer problems.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.