I bought an hp laptop for $*** because they would not sell it to me at the sale price o...
GetHuman1365223's customer service issue with Best Buy from October 2018
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The issue in GetHuman1365223's own words
I bought an hp laptop for $*** because they would not sell it to me at the sale price of $*** because the sale ended the day before. Along with the laptop, I purchased a $** hp printer that was on sale with any purchase of an hp laptop. They said I could get the money back for the laptop if it went on sale again, so I went back when I saw it was on sale once again. I don’t have a car so keep that in mind, that I have to pay Uber back and forth every time. When I was getting everything processed, they told me that the printer was not on sale anymore and it was a bundle deal so I would have to pay an extra $** or return the printer. I don’t have a car and I didn’t expect to have an issue with the printer so i didn’t take it with me so I just told them it was fine I would pay the extra $**. It was all so confusing the way they explained it so I did the math at home. They charged me an extra $** instead of $** that they said for the printer. And I checked on Walmart.com and the same exact printer is $**. So I would like to speak with someone about getting a $** refund processed to my card instead of taking Uber back to Best Buy to return the printer and taking an Uber to Walmart. Since Best Buy price matches, I don’t think this should be a problem. And they put the same sales on the same items every few days so it’s not like a huge deal, they just try to charge you more for the same item. Thank you.
I would like a refund of $** processed to my card
I always purchase from Best Buy, I have a credit card with them and always pay on time.
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