In October **** I redeemed points from my Bank of America VISA card requesting VISA Gif...

GetHuman5622497's customer service issue with Bank of America from January 2021

Help with my Bank of America issue
The issue in GetHuman5622497's own words
In October **** I redeemed points from my Bank of America VISA card requesting VISA Gift Cards. The gift cards did not arrive. I contacted Customer Service again in December **** and the individual was very helpful. However, the gift cards still have not arrived. I am hoping for some help and guidance here.

GetHuman5622497 did not yet indicate what Bank of America should do to make this right.

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Bank of America

Customer service issue
Reported by GetHuman5622497
Jan 5th, 2021 - 2 months ago
Fixed
Seen by 23 customers so far
Similar issue to 5867 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman5622497 started working on this issue
Jan 5th 9:21pm
GetHuman5622497 indicated the issue is not fixed yet.
Jan 6th 1:23am
GetHuman5622497 confirmed the issue is fixed. Hooray!
Jan 6th 1:23am
GetHuman5622497 indicated the issue is not fixed yet.
Jan 6th 4:55pm
GetHuman5622497 confirmed the issue is fixed. Hooray!
Jan 6th 7:08pm
GetHuman5622497 indicated the issue is not fixed yet.
Jan 6th 7:08pm
GetHuman5622497 indicated the issue is not fixed yet.
Jan 6th 8:04pm
GetHuman5622497 indicated the issue is not fixed yet.
Jan 6th 8:04pm
GetHuman5622497 indicated the issue is not fixed yet.
Jan 6th 8:05pm
GetHuman5622497 indicated the issue is not fixed yet.
Jan 6th 8:05pm
GetHuman5622497 indicated the issue is not fixed yet.
Jan 6th 10:35pm
GetHuman5622497 indicated the issue is not fixed yet.
Jan 7th 4:03pm
GetHuman5622497 indicated the issue is not fixed yet.
Jan 7th 4:03pm
GetHuman5622497 confirmed the issue is fixed. Hooray!
Jan 12th 6:31pm
GetHuman5622497 confirmed the issue is fixed. Hooray!
Jan 13th 4:37am