I have an open claim for a debit fraud transaction. It has been escalated however I cal...

GetHuman2226517's customer service issue with Bank of America from February 2019

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The issue in GetHuman2226517's own words
I have an open claim for a debit fraud transaction. It has been escalated however I called my local branch yesterday and they told me that funds are usually given back immediately while the investigation is being done, based on my scenario. I literally have $*.** in my account and customer service is saying I must wait ** days... who can live off of $* for ** days especially for something I didn’t do!!!
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Bank of America

Customer service issue
Reported by GetHuman2226517
Feb 17th, 2019 - 9 mons ago
I have an issue with Bank of America too
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Seen by 2 customers so far
Similar issue to 11332 others
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Timeline
GetHuman2226517 started working on this issue
Feb 17th 11:36am