Hello, we are interested in closing the account **** **** **** ASAP because we have dif...

GetHuman1975428's customer service issue with Bank of America from January 2019

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The issue in GetHuman1975428's own words
Hello, we are interested in closing the account **** **** **** ASAP because we have difficulties to use it since we live in Argentina. My husband passed away a few months ago, hence now I am the single holder of the account. We don not know how to close the account at a distance because we do not have a homebanking key nor a debit card. We understand that the Bank could send us a cheque (to my name: Nelida del Carmen Rubi*os de Scheuer) to our ordinary mail address. Thank you. Best wishes
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Bank of America

Customer service issue
Reported by GetHuman1975428
Jan 16th, 2019 - a mon ago
I have an issue with Bank of America too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1975428 started working on this issue
Jan 16th 1:00pm