I can't report an unauthorized charge because after waiting *.** hours to get the first...

GetHuman-dsbinnio's customer service issue with Bank of America from January 2019

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The issue in GetHuman-dsbinnio's own words
I can't report an unauthorized charge because after waiting *.** hours to get the first agent I got shifted to other agents - I have now been on hold all afternoon. I can't get online because no matter what my info is the website doesn't recognize me - I have been a customer for ** years - this is awful.*I want someone to answer your phone and that person to be capable of handling my simple banking issues.
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Bank of America

Customer service issue
Reported by GetHuman-dsbinnio
Jan 14th, 2019 - a mon ago
I have an issue with Bank of America too
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Seen by 3 customers so far
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GetHuman-dsbinnio started working on this issue
Jan 14th 10:04pm
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Jan 14th 10:04pm