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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-dsbinnio's own words
I can't report an unauthorized charge because after waiting *.** hours to get the first agent I got shifted to other agents - I have now been on hold all afternoon. I can't get online because no matter what my info is the website doesn't recognize me - I have been a customer for ** years - this is awful.*I want someone to answer your phone and that person to be capable of handling my simple banking issues.
GetHuman-dsbinnio did not yet indicate what Bank of America should do to make this right.
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