On ********** I deposited ***.** dollars to cover my auto pays for utilities, credit ca...

GetHuman1832797's customer service issue with Bank of America from December 2018

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The issue in GetHuman1832797's own words
On ********** I deposited ***.** dollars to cover my auto pays for utilities, credit cards, etc.* Thinking my money would be safe and was going to be used to what it was intended, pay my bills and feed my kids. Much to my dismay, *not only was it not used for its purpose, but has been and continues to be fraudulently garnished. *On ******** A legal order Fee, LTS P************ *garnished ***.**.* Me not realizing what was going on I go, borrow and deposit $***.**, $***.** and $***.** more to cover my expenses. Then I realize via alerts that I am overdrawn again. I never received any warning or notice that this was going to take place or any kind of opportunity to defend myself. As per Florida Law*Florida Head of Family Exemption*If you are head of the family and your wages are $*** per week or less, your wages cannot be garnished by a judgment creditor if you claim the head of family exemption (unless you agree to the garnishment in writing). To qualify as head of family, you must provide more than one half of the support for a child or other dependent.**I don't even make ***.** a week!!! Working through HHFF trying not to lose my house to foreclosure. And the one institution that I have always raved about does this??? *And add insilt to injusy, I went to a BOA and spoke to what I thought was a nice young man that offered to call me before **Am today to resolve the issue because the "legal dept." was closed on Monday, not only did he not call, the * on his business card doesnt work (Jefson Jeannestal FL-***-** ***-***-****). I have been on the phone machine after machine , wow!!! I cant believe how much the customer service I once praised has turned in to my biggest nightmare.

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Bank of America

Customer service issue
Reported by GetHuman1832797
Dec 26th, 2018 - 3 years ago
Fixed
Seen by 21 customers so far
Similar issue to 9195 others
0 customers following this
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Last 4 of SSN
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Timeline

GetHuman1832797 started working on this issue
Dec 26th, 2018 5:23pm
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Dec 26th, 2018 6:04pm
GetHuman1832797 confirmed the issue is fixed. Hooray!
Dec 26th, 2018 6:07pm
GetHuman1832797 shared this issue with friends on Facebook
Dec 26th, 2018 6:07pm
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Dec 26th, 2018 6:07pm
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Dec 26th, 2018 6:08pm
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Dec 26th, 2018 6:13pm
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Dec 26th, 2018 6:13pm

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