I am currently travelling in Indonesia. I notified B of A of my travel dates and the c...

GetHuman-tezzacla's customer service issue with Bank of America from December 2018

Help with my Bank of America issue
The issue in GetHuman-tezzacla's own words
I am currently travelling in Indonesia. I notified B of A of my travel dates and the country. On the *rd use of the card here, I got a phone call at my house in the US about questionable use card use. My house sitter emailed me about this. Your out of country contact phone number doesn't work here. The app was useless for verifying the charges. I followed every possible direction. I received an email, asking me to verify charges. When I tried to verify with a simple button (yes*no), it said " You'll have to call us at our *-*** number." I've had * people in the US try to help me verify my * charges, and they also have been roadblocked. Fix this unnecessary situation so I can use my card. You can contact me via email, but again, your email verification method didn't work. There are no landlines here in Indonesia, and Telkomsel, my SIM card provider, doesn't work for any international calling. I could also communicate via What's App.
GetHuman-tezzacla did not yet indicate what Bank of America should do to make this right.
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How GetHuman-tezzacla fixed the problem
How was it fixed? By a literal miracle. B of A had absolutely nothing to do in solving it. All your solutions on line? Try this for yourself: leave the US, then try to contact B of A for help with a problem they created. This simple “test” will prove my point.
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Bank of America

Customer service issue
Reported by GetHuman-tezzacla
Dec 8th, 2018 - 5 mons ago
I have an issue with Bank of America too
Fixed
GetHuman-tezzacla shared how to fix
Seen by 7 customers so far
Similar issue to 8522 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-tezzacla started working on this issue
Dec 8th, 2018 4:55am
GetHuman-tezzacla confirmed the issue is fixed. Hooray!
Dec 9th, 2018 1:26pm
GetHuman-tezzacla confirmed the issue is fixed. Hooray!
Dec 9th, 2018 1:33pm
GetHuman-tezzacla confirmed the issue is fixed. Hooray!
Dec 9th, 2018 1:58pm
GetHuman-tezzacla confirmed the issue is fixed. Hooray!
Dec 9th, 2018 2:04pm
GetHuman-tezzacla confirmed the issue is fixed. Hooray!
Dec 10th, 2018 12:15pm