Hi,***I initiated a transaction from ICICI, India to be debited in CITI Bank, N.Y. But...

GetHuman1690348's customer service issue with Bank of America from December 2018

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The issue in GetHuman1690348's own words
Hi,***I initiated a transaction from ICICI, India to be debited in CITI Bank, N.Y. But the amount is currently in holding with Bank of America, N.Y.*Please find the attached SWIFT copy of the initiated transaction. Also, adding the detailed SWIFT copy below to track the transaction with the BANK OF AMERICA, N.A.**My money is stuck with Bank Of America, N.A. as stated by ICICI Bank, India. Please track the transaction of USD ****.** and transfer this amount to Morgan Stanley CITI bank account*Please let me know if you need any other information from my side.**Detailed SWIFT copy given by ICICI :**------------------------------------*Identifier :- I*Message Type* :- ****Sender :- ICICINBBNRI*Receiver :- BOFAUS*NXXX*Send*Receive Date :- ** Nov *****Send*Receive Time :- **:**:***File Type :- A*Text :- *Instance Type and Transmission --------------******* Notification (History) of Original sent to SWIFT (ACK)******* Priority*Delivery******* : Normal******* Message Input Reference* : **** ******ICICINBBANRI**************** --------------------------- Message Header -------------------------******* Swift Input* : FIN *** Single Customer Credt Transfer******* Sender** : ICICINBBNRI****************** ICICI BANK LIMITED****************** (CROSS BORDER PAYMENT PROCESSING CENTRE)****************** MUMBAI IN******* Receiver : BOFAUS*NXXX****************** BANK OF AMERICA, N.A.****************** NEW YORK,NY US******* MUR :* ******** SLA ID : ********** UETR : ****d***-f***-**e*-****-***b*****c******** --------------------------- Message Text ---------------------------****** ****: Sender's Reference************ M*WR************** **B: Bank Operation Code************ CRED******* **A: Val Dte*Curr*Interbnk Settld Amt************ Date********** : ** November **************** Currency****** : USD (US DOLLAR)************ Amount*** *****:***************** *****,********** **B: Currency*Instructed Amount************ Currency****** : USD (US DOLLAR)************ Amount******** :***************** *****,********** **K: Ordering Customer-Name & Address************ ************************ *ANKUR JAIN************ NO ** EVEREST VIHAR KINGHS ROAD NIR************ MAN NAGAR RJ JAIPUR ****** INDIA******* **D: Account With Inst -Name & Addr************ **FW********************* CITIBANK N.A.************ UNITED STATES OF AMERICA******** **: Beneficiary Customer-Name & Addr************ ********************* MORGAN STANLEY******** **: Remittance Information************ INVESTMENT IN EQUITY SHARES******* **A: Details of Charges************ OUR******** **: Sender to Receiver Information************ *ACC*UNITED STATES OF AMERICA****** --------------------------- Message Trailer ------------------------******* *CHK:**A****EF*D********* PKI Signature: MAC-Equivalent****** ---------*------------------------------------
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Bank of America

Customer service issue
Reported by GetHuman1690348
Dec 4th, 2018 - a mon ago
I have an issue with Bank of America too
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GetHuman1690348 started working on this issue
Dec 4th, 2018 8:49pm