Hi,***I initiated a transaction from ICICI, India to be debited in CITI Bank, N.Y. But...

GetHuman1690348's customer service issue with Bank of America from December 2018

8358 similar
0 following
Help with my Bank of America issue
Next: our robot will wait on hold for GetHuman1690348 to get a Bank of America rep on the line!
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1690348's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1690348's own words
Hi,***I initiated a transaction from ICICI, India to be debited in CITI Bank, N.Y. But the amount is currently in holding with Bank of America, N.Y.*Please find the attached SWIFT copy of the initiated transaction. Also, adding the detailed SWIFT copy below to track the transaction with the BANK OF AMERICA, N.A.**My money is stuck with Bank Of America, N.A. as stated by ICICI Bank, India. Please track the transaction of USD ****.** and transfer this amount to Morgan Stanley CITI bank account*Please let me know if you need any other information from my side.**Detailed SWIFT copy given by ICICI :**------------------------------------*Identifier :- I*Message Type* :- ****Sender :- ICICINBBNRI*Receiver :- BOFAUS*NXXX*Send*Receive Date :- ** Nov *****Send*Receive Time :- **:**:***File Type :- A*Text :- *Instance Type and Transmission --------------******* Notification (History) of Original sent to SWIFT (ACK)******* Priority*Delivery******* : Normal******* Message Input Reference* : **** ******ICICINBBANRI**************** --------------------------- Message Header -------------------------******* Swift Input* : FIN *** Single Customer Credt Transfer******* Sender** : ICICINBBNRI****************** ICICI BANK LIMITED****************** (CROSS BORDER PAYMENT PROCESSING CENTRE)****************** MUMBAI IN******* Receiver : BOFAUS*NXXX****************** BANK OF AMERICA, N.A.****************** NEW YORK,NY US******* MUR :* ******** SLA ID : ********** UETR : ****d***-f***-**e*-****-***b*****c******** --------------------------- Message Text ---------------------------****** ****: Sender's Reference************ M*WR************** **B: Bank Operation Code************ CRED******* **A: Val Dte*Curr*Interbnk Settld Amt************ Date********** : ** November **************** Currency****** : USD (US DOLLAR)************ Amount*** *****:***************** *****,********** **B: Currency*Instructed Amount************ Currency****** : USD (US DOLLAR)************ Amount******** :***************** *****,********** **K: Ordering Customer-Name & Address************ ************************ *ANKUR JAIN************ NO ** EVEREST VIHAR KINGHS ROAD NIR************ MAN NAGAR RJ JAIPUR ****** INDIA******* **D: Account With Inst -Name & Addr************ **FW********************* CITIBANK N.A.************ UNITED STATES OF AMERICA******** **: Beneficiary Customer-Name & Addr************ ********************* MORGAN STANLEY******** **: Remittance Information************ INVESTMENT IN EQUITY SHARES******* **A: Details of Charges************ OUR******** **: Sender to Receiver Information************ *ACC*UNITED STATES OF AMERICA****** --------------------------- Message Trailer ------------------------******* *CHK:**A****EF*D********* PKI Signature: MAC-Equivalent****** ---------*------------------------------------
GetHuman1690348 did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman1690348 fixed the problem
We are waiting for GetHuman1690348 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bank of America's attention and get better help faster. Tap below to get started.
Having Bank of America issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Bank of America email you?
This email address isn't valid
Follow this issue
See how GetHuman1690348 fixes it.
This email address isn't valid

Bank of America

Customer service issue
Reported by GetHuman1690348
Dec 4th, 2018 - a mon ago
I have an issue with Bank of America too
Not resolved
Seen by 2 customers so far
Similar issue to 8358 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
GetHuman1690348 started working on this issue
Dec 4th, 2018 8:49pm