I am having a problem logging in to Online Banking. I opted for a new password. I fille...

GetHuman1626150's customer service issue with Bank of America from November 2018

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The issue in GetHuman1626150's own words
I am having a problem logging in to Online Banking. I opted for a new password. I filled out the necessary info,put in the new password,was told it was OK to use,and every one of the countless times I did this,usig a new PW I was recycled back to where it all began with an add for your ap,for your car loans and then again for the foems for the nee PW. Over and over this was script for me to follow. I will be ** in a month or so and I have been a BA member since the ****'s when it was Barnet,then Nations until finally you. people I nee to tak to a real person,a representative who can straighten this out. This same thing happened abouut two or so months ago and a very astute young lady got it taken care of. A phone call from BA would be a great b most welcome.
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Bank of America

Customer service issue
Reported by GetHuman1626150
Nov 26th, 2018 - 10 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 2 customers so far
Similar issue to 7986 others
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Timeline
GetHuman1626150 started working on this issue
Nov 26th, 2018 9:04pm