I have * custodial accounts for my children whom receive auxiliary benefits from my SSD...

GetHuman1539349's customer service issue with Bank of America from November 2018

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The issue in GetHuman1539349's own words
I have * custodial accounts for my children whom receive auxiliary benefits from my SSDI. ($**.** EACH). EVERY MONTH I DO THE SAME THING. I TRANSFER THE REMAINING AMOUNT FROM EACH ACCOUNT TO MY BOA CC PAYMENT. (AFTER THE $*.** MONTHLY FEE YOU TAKE FROM THEM EVERY MONTH SINCE ****) I GO TO USE MY CARD DECLINED. I GET HOME AND IT SAYS A RETURNED CHECK ? I TRANSFER FROM MY ** KIDS ACCOUNTS AT BOA TO MY BOA CC EVERY MONTH. I CALL IN TT A BOA, AND SHE REALLY AGGRAVATED ME. SHE INSISTED I SENT IN PSYMENT WITH A CHECK AND TO CB AT * AM. I TRIED TO TELL HER I DONT EVER,AND HAVE NEVER PAID BY CHECK. I TRANSFER FUNDS WITHIN BOA TO MY BOA CC. I AM SO FED UP WITH BOA. THE ONLY REASON I HSVE SMY DEALINGS EITH YOU IS BC I HAVE TO HAVE CUSTODIAL ACCTS PER SSDI. IM GOING TO REPORT THAT YOU TAKE *** OF * KIDS SSDI PAYMENT EVERY MONTH. I HSVE COMPLAINED VIA TELEPHONE, CHAT, IN PERSON, WITH THE ADVISORY COMMITTEE AND NOTHING IS EVER DONE. PLEASE CALL NE ASAP.*CLANCY COLLINS****-***-*****I ALSO WANT TO FILE A COMPLSINT REGARDING THE MONTHLY CHARGES AND THE WAY THE BOA EMPLOYEE ADDRESSED ME.

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Bank of America

Customer service issue
Reported by GetHuman1539349
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 7422 others
0 customers following this

Timeline

GetHuman1539349 started working on this issue
Nov 11th, 2018 8:35am

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