Hi**I am sorry to have to bother you with a complaint like this but I am getting absolu...

GetHuman1470308's customer service issue with Bank of America from November 2018

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The issue in GetHuman1470308's own words
Hi**I am sorry to have to bother you with a complaint like this but I am getting absolutely nowhere with your staff.**I accidentally made a payment of over £**k to one of our suppliers who banks with you.**I spoke to our supplier, explained what had happened and they agreed to refund the money.**However, for no reason whatsoever you are refusing to give the money to them and also refusing to return the money to us.**Basically – you are holding money that does not belong to you – I think in common terms that is called Theft!**Can you please either authorise the return of the money or let me know who I need to speak to.**This seems to be a completely ludicrous situation.**Kind regards**Pat Gilbert
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Bank of America

Customer service issue
Reported by GetHuman1470308
Nov 2nd, 2018 - a mon ago
I have an issue with Bank of America too
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Seen by 1 customer so far
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Timeline
GetHuman1470308 started working on this issue
Nov 2nd 1:31pm