Hi**I am sorry to have to bother you with a complaint like this but I am getting absolu...
GetHuman1470308's customer service issue with Bank of America from November 2018
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The issue in GetHuman1470308's own words
Hi**I am sorry to have to bother you with a complaint like this but I am getting absolutely nowhere with your staff.**I accidentally made a payment of over £**k to one of our suppliers who banks with you.**I spoke to our supplier, explained what had happened and they agreed to refund the money.**However, for no reason whatsoever you are refusing to give the money to them and also refusing to return the money to us.**Basically – you are holding money that does not belong to you – I think in common terms that is called Theft!**Can you please either authorise the return of the money or let me know who I need to speak to.**This seems to be a completely ludicrous situation.**Kind regards**Pat Gilbert
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