Hi *Euro Wire to USD EXCHANGE RATE used. last week had a wire of ***,*** Euro's come in...

GetHuman1332169's customer service issue with Bank of America from October 2018

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The issue in GetHuman1332169's own words
Hi *Euro Wire to USD EXCHANGE RATE used. last week had a wire of ***,*** Euro's come in originated in Europe by HSBC and the Exchange rate used by BoA was *.*********, Oct *th **** my son had the exact same amount through Chase and the NET cost with B*A was $*,*** different due to the EXHANGE RATE applied by BoA. This is totally unacceptable exchange rate.*please let me know as I do not wish to elevate this to other Federal and State officials due to BoA taking arbitrary exchange for a huge profit or by ERROR.*I hope to hear from you soon. I can understand a couple hundred dollar difference from Chase transaction but $*,*K is abusive.*Regards*Robert Booth
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Bank of America

Customer service issue
Reported by GetHuman1332169
Oct 12th, 2018 - 2 mons ago
I have an issue with Bank of America too
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Seen by 3 customers so far
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Timeline
GetHuman1332169 started working on this issue
Oct 12th 2:25pm
GetHuman1332169 shared this issue with others over email
Oct 12th 2:27pm