I have moved to a assisted living home. I had to get a new HP Lap Top computer as my ol...
GetHuman-garylw's customer service issue with Bank of America from September 2018
Help with my Bank of America issue
First: share to improve GetHuman-garylw's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-garylw to get a Bank of America rep on the line!
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-garylw may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-garylw's own words
I have moved to a assisted living home. I had to get a new HP Lap Top computer as my old system was to large for my new apartment.I never thought about contacting you to change my telephone (***)***-**** to my new telephone (***)***-**** or my new address which is *** Creekside Dr. Painted Post NY *****. Every time I try to get in it shows my old telephone number and I can't change it. I have a very small bill $**.**. I want to pay this off then have you close this account. My present account is xxxx-xxxx-xxxx **** Then I will open a new account. Thank You
GetHuman-garylw did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman-garylw fixed the problem
We are waiting for GetHuman-garylw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.