Four people ate at a restaurant together, paid by cards Two days later, three of the...

GetHuman889950's customer service issue with Bank of America from July 2018

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The issue in GetHuman889950's own words
Four people ate at a restaurant together, paid by cards Two days later, three of the four have had fraudulent charges in pairs, under $** but each charge identical. One from Lancaster, PA and the other from Cumming, GA where they live. Each person has two identical charges from identical places We think they are trying small charges before emptying their accounts. Please call immediately. We have been on hold for ** minutes with the BOA Fraud line. Can not afford to have more charges today. The charges came through this morning. We do believe it is a waitstaff person from the restaurant that had access to all the cards at the same time
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Bank of America

Customer service issue
Reported by GetHuman889950
Jul 17th, 2018 - a yr ago
I have an issue with Bank of America too
Fixed
Seen by 1 customer so far
Similar issue to 2668 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman889950 started working on this issue
Jul 17th, 2018 5:20pm
GetHuman889950 indicated the issue is not fixed yet.
Jul 17th, 2018 5:26pm