They placed a hold - Use the atm - I need my card to pay for a tow truck.was in an accident

GetHuman602729's customer service issue with Bank of America from April 2018

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Help with my Bank of America issue
Before contacting them, items GetHuman602729 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
GetHuman602729's next move: have a Bank of America rep call.
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman602729's own words:
Use the atm ... They placed a hold
I need my card to pay for a tow truck.was in an accident
Remove hold asap
Help with my Bank of America issue
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Bank of America

G*****@***.com
Customer service issue
Reported by GetHuman602729
Apr 17th, 2018 - 3 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 1 customer so far
Similar issue to 2607 others
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Timeline
GetHuman602729 started working on this issue
Apr 17th 6:55am