I haven't been able to use the tracking number provided for my order (b**********), and...

GetHuman-eleeyut's customer service issue with Backcountry.com from June 2018

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The issue and preferred resolution, in GetHuman-eleeyut's own words:
I haven't been able to use the tracking number provided for my order (b**********), and I was wondering if it is on track for delivery tomorrow? It was eligible for * day ****pping and ****pped early yesterday. No sweat if not, I was just hoping it would be here before the weekend as my previous backpack broke.
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order *b********** not received, however, tracking claims that it has been deliveredFirst order **% off is not applied.A question before I could place an order: do you have any discounts, coupons etc available?
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Customer service issue
Reported by GetHuman-eleeyut
Jun 8th, 2018 - 2 mons ago
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GetHuman-eleeyut started working on this issue
Jun 8th 11:11am