Hi. I downloaded the software Autodesk CFD Ultimate **** (I use Windows **) and I reque...

GetHuman-lcornia's customer service issue with Autodesk from February 2019

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The issue in GetHuman-lcornia's own words
Hi. I downloaded the software Autodesk CFD Ultimate **** (I use Windows **) and I requested a student license for it. I received an email with a serial number that was supposed to activate said license but when I type it in I get the message: "invalid serial number (error *)". I tried to activate it with the number given to me several times, and I've also already tried asking to the forum: they told me to reset my license but I got the same message as a result. All the automatic tools I tried didn't help* I would like to talk to someone from Autodesk that could explain to me why my license isn't working or possibly delete my previous license and generate a new one that would work. Thank you in advance.
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Autodesk

Customer service issue
Reported by GetHuman-lcornia
Feb 18th, 2019 - 8 mons ago
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GetHuman-lcornia started working on this issue
Feb 18th 9:29am