Autodesk Phone Number

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Customer service
Current Wait: 24 mins (23m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
Get to a live person fastest: Press 1, then 2, then directs you to service
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Reasons customers like you called recently

On Application launch software license checkout failed error** is shown on the screen i...
Properties palate got deleted. Cannot retrieve it from the user interface menu. Tried u...
The icon for Isometric grid does not appear on the computers.
How do I load My CAD program to my laptop ao I can access it while away from my office
When I inserted a block into a drawing I have been working on the drawing shut down and...
Revit **** and **** keeps crashing no matter what I try. I updated to the latest HOT fi...
tried to Print a drawing to a scale *:** but when I print it , it will scale when i use...
I have a site plan I am trying to print in an enginnering scale of *" * **'. Each ti...
My legal name is Ashini R Katiyar but my university ID card shows Asshini R Katiyar and...
If I can't download Inventor **** by purchasing a monthly subscription than I need a re...
bought your ACad *D July **, **** & it has registery issues ... How can i resolve that...
My name is chad with nuvasive. We are legacy users that need to download truepath...
Autocad Lt shuts down while loading
Not loading XREF and system crashes
See more recent reasons for calling

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Our Editor's Notes on Autodesk's Phone-Based Customer Care

Autodesk is a software services company that provides solutions for a range of industries as well as some consumer-centric software products. Perhaps best known for AutoCAD, Autodesk has revenues of over 2.5 billion dollars each year. As you might expect, the company gets a lot of requests for customer service.

Why Do People Call Autodesk Customer Support?

People call Autodesk customer support for a range of reasons, including:

  • Assistance with purchasing or upgrading software
  • Questions about software installation
  • Technical support
  • Issues with sign-in and passwords
  • Billing issues

Best Practices for Calling Autodesk Customer Service

There are several things that you can do to help ensure that your call to Autodesk customer service will be resolved quickly and professionally:

  • Before calling, make sure you have the correct number. Autodesk has multiple customer service numbers for different divisions, including sales, installation and technical support. Calling the right number can expedite your call.
  • Autodesk provides phone-based customer support to clients who have purchased specific support plans, which is offered on a callback basis. Log into your account and request a callback. If you do not have a plan that provides phone-based customer support, you will need to use Autodesk's online options.
  • Make sure that you have necessary documentation handy when calling. Documentation may include invoices, billing statements, serial numbers or correspondence between you and Autodesk regarding your current issue.
  • Have some way of taking notes during your call. Notes can be helpful if you have to call back or otherwise escalate your case.

How do Consumers Feel About Calling Autodesk Customer Service?

There appears to be a relatively high level of satisfaction with the phone-based customer support that Autodesk offers. The only issues for some are Autodesk's refusal to provide phone-based technical support for basic plan customers as well as the need for technical support callbacks rather than being able to dial-in directly.

What Kind of Issues can Autodesk Customer Service Representative Resolve?

Autodesk can resolve most customer service queries, including billing and subscription questions, technical support, installation concerns and assisting customers in selecting the right software and plans for purchase.

What Can't Be Resolved With a Call to Autodesk Customer Service?

Incompatibilities between Autodesk software and hardware or operating systems can't be resolved by Autodesk technical support staff. While the customer service representative may be able to assist with troubleshooting to determine whether the incompatibility actually exist, or even provide some tested workarounds, ultimately, incompatibilities need to be addressed by the customer with the provider of his or her software or operating system.

What Should You Do If You Have an Unsuccessful Call with Autodesk?

If you get off the phone with Autodesk and feel as though your questions were not answered or that you were not offered an appropriate resolution to your concern, don't give up. There may be some options for you.

First, review any notes you took while talking to Autodesk's customer support agents. Doing this can refresh your memory about the call and identify areas in which there may have been a misunderstanding or miscommunication.

Next, call Autodesk back or request a technical support callback. The next agent you speak to might be in a better position to understand your concern and provide an appropriate response.

If a second call doesn't resolve your issue, try and get in touch with Autodesk online through its email forms, community forums or live chat. These options have the benefit of providing you with a transcript of your conversation with Autodesk customer service, something that can be useful if you have to take your concern to management or your credit card company in pursuit of a refund.

Customer Number 800-873-3375 - by the Numbers

Phone number to dial800-873-3375
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanPress 1, then 2, then directs you to service
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, web
Quality of communication76%
Quality of help88%
Customer votes609
Information last updatedWed May 11 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Autodesk's Best Toll-Free/800 Customer Phone Number

This is Autodesk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Autodesk agent. This phone number is Autodesk's Best Phone Number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-873-3375 include and other customer service issues. Rather than trying to call Autodesk first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, Autodesk has 1 phone number. It's not always clear what is the best way to talk to Autodesk representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Autodesk - by phone or otherwise

While 800-873-3375 is Autodesk's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via @autodeskcare for Customer Service. If you think this information is inaccurate or know of other ways to contact Autodesk please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Autodesk.

What is GetHuman's Relationship to Autodesk?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Autodesk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Citibank Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Microsoft - Tech Support Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Citibank or Microsoft - Tech Support. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Autodesk Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Autodesk contacts
Autodesk Phone NumberBEST
Autodesk Help Desk
Autodesk on Twitter
General customer information

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