I have complete insurance thu Sprint. With covid **, flights xl, I can’t get out and wi...

GetHuman4761112's Make a claim issue with Asurion from May 2020

Help with my Asurion issue
First: share to improve GetHuman4761112's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4761112 may need:
Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
The issue in GetHuman4761112's own words
I have complete insurance thu Sprint. With covid **, flights xl, I can’t get out and will be living in Mexico for some time. I reported my iPhone ** stolen some time ago. I live chatted Sprint. They said I need to talk to you by phone. Hello lol?! I don’t HAVE a phone to call!! Please get me back on track. Cost to pay off stolen phone? Can I just roll over the contract. How can I order a new phone from Sprint? Sprint *** *** ****. Security word Simon. Billing: Patrick Strok **** Julian Ave Long Beach CA *****

GetHuman4761112 did not yet indicate what Asurion should do to make this right.

How GetHuman4761112 fixed the problem

We are waiting for GetHuman4761112 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Asurion customer problems.
What Do I Do If I'm Having a Problem with My Asurion Claim?How Do I Make a Claim with Asurion?
Do you have a customer issue as well?
We can help you get Asurion's attention and get better help faster. Tap below to get started.
Having Asurion issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Make a claim issue
Reported by GetHuman4761112
May 3rd, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1017 others
0 customers following this


GetHuman4761112 started working on this issue
May 3rd, 2020 4:29pm