poor customer service. On hold for ** minutes, worst hold music ever, unable to further...
GetHuman-dantx's customer service issue with Asurion from April 2020
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Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
The issue in GetHuman-dantx's own words
poor customer service. On hold for ** minutes, worst hold music ever, unable to further my claim.**No response from asurion after claim made.*No way to track claim as the phone and website reject my phone number to further my tracking.*Found out I was supposed have an appointment the day before I finally called (didnt know because asurion never contacted my in any way)*I would appear that asurion purposely tries to get one to give up when filing a claim.
GetHuman-dantx did not yet indicate what Asurion should do to make this right.
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GetHuman-dantx indicated the issue is not fixed yet.
Apr 23rd, 2020 3:36pm
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