I recently received a new replacement iPhone * because my old one broke. The phone you...

GetHuman2596844's Make a claim issue with Asurion from March 2019

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The issue in GetHuman2596844's own words
I recently received a new replacement iPhone * because my old one broke. The phone you guys shipped to me doesn't work so well. The phone does not vibrate, so I went to Verizon and he reset my phone and it started vibrating again. Later on, it does not vibrate so I had to reset it again and it started vibrating again. Now, my phone won't vibrate and I reset it and it still won't. The vibration settings are on, so it is the phone acting up. Also, my home button gets stuck a little like you don't hear that clicking sound and then later on my home button starts clicking. It is just very unusual.
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Asurion

Make a claim issue
Reported by GetHuman2596844
Mar 26th, 2019 - a mon ago
I have an issue with Asurion too
Not resolved
Seen by 1 customer so far
Similar issue to 2203 others
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Timeline
GetHuman2596844 started working on this issue
Mar 26th 3:04pm