I sent in as I had a water damage to my phone they told me that they had a replacement...
GetHuman1962547's customer service issue with Asurion from January 2019
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I sent in as I had a water damage to my phone they told me that they had a replacement one in the coulor that I purchased in the first place the Samsung s* purple phone but sent me a gray one not happy and the price that they want is hurendis my deductible fore my house that is worth a **** of lot more then a phone and I am paying this kind off money I want what I bought in the first place a purple Samsung s* cel phone
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