I got a phone this week from insurance but when I talk on it I can barely hear anything...

GetHuman-enidter's customer service issue with Asurion from October 2018

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The issue in GetHuman-enidter's own words
I got a phone this week from insurance but when I talk on it I can barely hear anything. The speaker works great, it’s just when I talk on the phone regularly.
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Asurion

Customer service issue
Reported by GetHuman-enidter
Oct 12th, 2018 - 2 mons ago
I have an issue with Asurion too
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Seen by 5 customers so far
Similar issue to 855 others
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Timeline
GetHuman-enidter started working on this issue
Oct 12th 5:16pm