i ve been trying to get information about the new smart phone for free .assurance wirel...
GetHuman-pigattin's customer service issue with Assurance Wireless from March 2021
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i ve been trying to get information about the new smart phone for free .assurance wireless sent me a letter about getting a new smart phone because you are a part of t-mobile now but when i call there is nothing about it in the prompts.it says my old phone wont work .it says to call and you will mail me a new phone. nancy pigatti *** w **th st hobart in *****.
just send me the new smart phone .the letter says they will be moving me to the t-mobile network experience.since my current phone uses old technology it wont work on the new network.
tried calling and there are no prompts to get the free smart phone from assurance wireless now that they have team up with t-mobile.
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GetHuman-pigattin indicated the issue is not fixed yet.
Mar 23rd 1:48pm
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