© GetHuman Inc.

Can I use my own phone with Assurance Wireless?

Asked 2 years ago
In general, Assurance Wireless does allow customers to bring their own compatible phones to use with their service, but there are specific criteria that must be met for this to occur. Assurance Wireless is a Lifeline service provider, which means that it aims to offer affordable cellular services to eligible low-income households. If a user wishes to use their own phone, the device must be unlocked and compatible with the Assurance Wireless network. To determine if a specific phone is compatible, users can typically check device specifications, particularly focusing on the frequency bands and technologies supported by the phone. Assurance Wireless primarily operates on a GSM network and is powered by T-Mobile, so phones that work well on T-Mobile’s network are likely to be compatible. Once compatibility is confirmed, users will need to obtain a SIM card from Assurance Wireless in order to activate the service on their device. This process may require the user to provide their original phone’s International Mobile Equipment Identity (IMEI) number. After the necessary steps are completed, customers should be able to enjoy Assurance Wireless service on their personal device. For those seeking more precise guidance on compatibility and the activation process, it may be helpful to examine the official Assurance Wireless website. It is recommended to consult the most current resources available to ensure accurate and updated information related to bringing your own phone to Assurance Wireless.
Answered Jun 17th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Assurance Wireless Questions

Need to call Assurance Wireless?

If you need to call Assurance Wireless customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Assurance Wireless

Assurance Wireless

Find a list of many popular Assurance Wireless questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Assurance Wireless Assurance Wireless Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!