This is the third ANS cell phone to not work correctly. Powers off on its own. Once on...

GetHuman-prissc's customer service issue with Assurance Wireless from March 2019

Help with my Assurance Wireless issue
The issue in GetHuman-prissc's own words
Open my phone ... This is the third ANS cell phone to not work correctly. Powers off on its own. Once on a Message continually flashes of Launch not being able to load and Settings apps. Cannot make calls. Alarm settings not working and Powering off on its own. These ANS cell phones are defective and must be replaced by other brands.
ANS third Phone I got is broken
Another brand other than ANS
Three years
Customer service had me reset ANS phone to factory settings and will call me back in **-** minutes. The phones are defective.
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Assurance Wireless

ANS cell phone
Customer service issue
Reported by GetHuman-prissc
Mar 26th, 2019 - 25d ago
I have an issue with Assurance Wireless too
Fixed
Seen by 8 customers so far
Similar issue to 6082 others
0 customers following this
Items needed
Name on the account
Phone number
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Last 4 of SSN
Timeline
GetHuman-prissc started working on this issue
Mar 26th 5:40pm
GetHuman-prissc indicated the issue is not fixed yet.
Mar 29th 8:31pm
GetHuman-prissc indicated the issue is not fixed yet.
Mar 29th 9:59pm