When I got the phone there was Ann issue work the battery. She had to change it worth a...

GetHuman2151527's customer service issue with Assurance Wireless from February 2019

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The issue in GetHuman2151527's own words
When I got the phone there was Ann issue work the battery. She had to change it worth another one out was apparent that the phone, battery or both were defective i tried calling her but she never responded i saw*other reps and they were all gung go to help for about** second s and then just said oh and that was it then*days app it just refused to charge several cords tried all work just fine on every other device ***-***-**** it's the number. Don't know how I'm going Rio get anyone on the phone though I don't have one that works except my work ****-***-****. Please amend this situation and tell me how to get a replacement phone today
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Assurance Wireless

Customer service issue
Reported by GetHuman2151527
Feb 7th, 2019 - 4 mons ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman2151527 started working on this issue
Feb 7th 1:18am